Terms of Service

Last Updated: January 1, 2024

Welcome to lomameds Tech Medical Center. By accessing our website, using our online services, or receiving care at our facilities, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using our website, patient portal, or scheduling services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should discontinue use of our services immediately.

2. Appointment Policies

When scheduling appointments through our platform, the following policies apply:

• Appointments are subject to physician availability and may be rescheduled if necessary.
• Cancellation Policy: Appointments must be cancelled at least 2 hours before the scheduled time. Failure to cancel within this window may result in a missed appointment fee.
• No-Show Policy: Patients who fail to appear for scheduled appointments without prior notice may be subject to a no-show fee and may have restrictions placed on future online booking.
• We reserve the right to reschedule or cancel appointments due to unforeseen circumstances, emergencies, or physician unavailability.
• Patients are expected to arrive 15 minutes before their scheduled appointment time to complete any necessary paperwork.

3. Payment Terms

The following payment terms govern all services rendered at lomameds Tech Medical Center:

• Co-payments and deductibles are due at the time of service.
• We accept major credit cards, debit cards, cash, and approved insurance plans.
• Patients are responsible for verifying their insurance coverage prior to appointments.
• Outstanding balances not covered by insurance are the patient's responsibility and must be settled within 30 days of the billing date.
• Payment plans may be arranged for qualifying patients by contacting our billing department.
• Fees for services are subject to change; current pricing is available upon request.

4. Limitation of Liability

While we strive to provide accurate and up-to-date information on our website, lomameds Tech Medical Center makes no warranties or representations regarding the completeness, accuracy, or reliability of any content provided online. Specifically:

• Website content is for informational purposes only and does not constitute medical advice.
• Online symptom checkers, health articles, and educational materials are not substitutes for professional medical consultation.
• We are not liable for any decisions made based on information obtained from our website.
• Our liability for any claim related to our services shall not exceed the amount paid for the specific service giving rise to the claim.

5. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of lomameds Tech Medical Center or its content suppliers and is protected by international copyright, trademark, and intellectual property laws. Unauthorized reproduction, distribution, or modification of any materials is strictly prohibited.

6. Account Responsibilities

If you create an account on our patient portal, you are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach
• Ensuring that all information provided is accurate and up to date
• Using the portal only for its intended purpose of managing your healthcare

We reserve the right to suspend or terminate accounts that violate these terms or are used for unauthorized purposes.

7. Modifications to Terms

lomameds Tech Medical Center reserves the right to modify these Terms and Conditions at any time without prior notice. Changes become effective immediately upon posting to our website. Your continued use of our services after any modifications constitutes acceptance of the updated terms. We encourage you to review this page periodically for changes.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with applicable federal and state laws. Any disputes arising from these terms shall be resolved through binding arbitration or in the courts of competent jurisdiction in our operating state.

9. Contact Information

For questions regarding these Terms and Conditions, please contact us:

• Email: legal@lomamedstech.com
• Phone: +61 (260) 581-007
• Address: 200 Barangaroo Ave, Sydney, NSW 2000, Australia